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Terms and Conditions

 

Privacy

Your privacy is protected when using the Deborah Grant Herbal Medicine Ltd website and purchasing any products over our Internet shopping site. We do not pass on any of your details to other businesses or organisations and we keep your details confidential so you will not receive unwanted or unsolicited mail from third party organisations when you use our Internet service.

Cookies are used throughout the store. "Cookies" are small text files placed on your hard drive that assist us in providing a more customised Web site experience, or to allow us to remember your order during the buying process. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is Deborah Grant Herbal Medicine Ltd’s policy to use cookies to make navigation of our Web site easier for visitors.

If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our Web site.

Your details are only shared by those directly involved in processing your order and when placing an order, we ask only for your name, address, credit or debit card details and email address. When placing an order on our Internet shopping site you are consenting to the collection and processing of information by Deborah Grant Herbal Medicine Ltd.

Our privacy policy does not apply to information we are required to disclose by law, or in cooperation with law enforcement agencies.

 

Payment and Security

The security of your credit and debit card details is important to us.  Your payments are transacted by leading secure payment processing provider PayPal using 128-bit encryption.  PayPal is an industry leader in fraud prevention and risk management and protects the privacy of your data.

Payment over the Internet can be made using the Paypal credit and debit card processing facility or by using Visa, Mastercard, Maestro, American Express or DirectDebit.

PayPal

Prices and Tax

All our prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates.

Delivery is to UK mainland only.

 

Delivery costs

1st Class Royal Mail ships products within 3 working days  

No of Items
Postal Cost 
 1-2  £4.00
 3  £4.00
 4 or more £4.50

1st Class Royal Mail Order Free over £40.00

 

Product Refunds

We will refund any unopened products returned within to us 30 days. Please email us in the first instance to arrange this. We do not pay for the postage on any returns unless the goods are damaged. Any claims for damaged goods must be made within 7 days of receipt of goods

 

Deborah Grant Herbal Medicine Ltd
151 Askew Road
London W12 9AU

 

 

 

 

 



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